Weekly eVM Review

What does "Let me get back to you." mean?

• A. I will reply later.
• B. Polite request to open a ticket.
• C. I will handle it now.

What does "Do you mind if I add a note for the driver?" mean?

• A. Polite request to add a note for the driver.
• B. Polite request to call me back.
• C. I want to ask politely.

What does "I was wondering if you could call me back." mean?

• A. Soft disagreement. Reason: the delivery window is full.
• B. Polite request to call me back.
• C. Polite request to send the report.

What does "Let me get back to you." mean?

• A. Soft disagreement. Reason: I have another call then.
• B. I will reply later.
• C. Polite request to call me back.

What does "That is on me." mean?

• A. Polite request to add a note for the driver.
• B. It is my fault.
• C. Soft disagreement. Reason: the client is waiting.

What does "Let me get back to you." mean?

• A. I will reply later.
• B. I want to ask politely.
• C. I understand.

What does "Let me get back to you." mean?

• A. Polite request to approve the request.
• B. I will reply later.
• C. It is my mistake.

What does "That is on me." mean?

• A. It is my fault.
• B. Polite request to add a note for the driver.
• C. Polite request to open a ticket.

What does "When you have time, could you send the report?" mean?

• A. Polite request to approve the request.
• B. Polite request to send the report.
• C. Soft disagreement. Reason: I have another call then.

What does "That is on me." mean?

• A. It is my mistake.
• B. Polite request to call me back.
• C. It is my fault.

A: I owe you one. -> Choose the most natural response.

• A. Thanks for the update.
• B. I can take care of it today.
• C. I will follow up today.

A: I was hoping to check the delivery status. -> Choose the most natural response.

• A. That makes sense, I can adjust.
• B. I can sort it out today.
• C. Thanks, I appreciate it.

A: I was wondering if... -> Choose the most natural response.

• A. I will send an update soon.
• B. Thanks for letting me know.
• C. I can look into it now.

Write one short sentence using: "I am with you, but we need more details.".

Write a short reply to: "I was hoping to check the delivery status.".