Weekly eVM Review

What does "Maybe, but the doctor is not available." mean?

• A. Soft disagreement. Reason: the store is closing soon.
• B. Soft disagreement. Reason: the doctor is not available.
• C. I will update you.

What does "When you have time, could you move the pickup time?" mean?

• A. Polite request to move the pickup time.
• B. I did not want to sound rude.
• C. Polite request to check the balance.

What does "Maybe, but the doctor is not available." mean?

• A. Soft disagreement. Reason: the doctor is not available.
• B. Soft disagreement. Reason: we need a signature.
• C. Soft disagreement. Reason: the store is closing soon.

What does "Could you please pause the service when you have a moment?" mean?

• A. Please help me.
• B. Polite request to pause the service.
• C. Soft disagreement. Reason: the store is closing soon.

What does "I hear you, but we already sent it." mean?

• A. Polite request to check the balance.
• B. Soft disagreement. Reason: the store is closing soon.
• C. Soft disagreement. Reason: we already sent it.

What does "I will keep you posted." mean?

• A. Soft disagreement. Reason: we need a signature.
• B. I am busy now.
• C. I will update you.

What does "I get it, but the store is closing soon." mean?

• A. Soft disagreement. Reason: I am already booked.
• B. I am busy now.
• C. Soft disagreement. Reason: the store is closing soon.

What does "I am tied up right now." mean?

• A. Soft disagreement. Reason: the store is closing soon.
• B. Polite request to pause the service.
• C. I am busy now.

What does "Do you mind if I set up direct deposit?" mean?

• A. I politely disagree.
• B. Polite request to set up direct deposit.
• C. Polite request to move the pickup time.

What does "Is there any chance you can check the balance?" mean?

• A. Polite request to check the balance.
• B. Soft disagreement. Reason: it could cause a mistake.
• C. I will update you.

A: I will keep you posted. -> Choose the most natural response.

• A. I can sort it out today.
• B. No worries, we can fix it.
• C. Thanks for the update.

A: I did not mean it like that. -> Choose the most natural response.

• A. No worries, we can fix it.
• B. I can take care of it today.
• C. No worries, I will take care of it.

A: Do you mind if I set up direct deposit? -> Choose the most natural response.

• A. That is okay, we can reschedule.
• B. That makes sense, I can adjust.
• C. I can take care of it today.

Write a short reply to: "I see your point, but we need a signature.".

Write one short sentence using: "Could you please pause the service when you have a moment?".